More than Metrics
Digital tools and tangible resources for CX and service designers
morethanmetrics.com | (IT Software) | Innsbruck, Austria
Smaply | ExperienceFellow | Mr. Thinkr
More than Metrics offers tools and stuff for service design, design thinking, ux, cx and related fields: Smaply (www.smaply.com) is a web-based software to visualize customer journey maps, personas and stakeholder maps. The tool enables teams to collaborate, collect and give feedback and create high-quality exports. ExperienceFellow (www.experiencefellow.com) combines a free smartphone app and a web-based software to research customer experience. Conduct highly efficient customer experience research, codify results, make high-quality exports. mr. THINKR (www.mrthinkr.com) is an online shop that offers hands-on workshop material. Order large pen-and-paper templates for workshops or shop essential gimmicks for the ambitious CX designer.
Marc Stickdorn & Klaus Schwarzenberger